Consumer Rights

1- Living and working in a risk-free environment away from electricity damage.
2- Obtaining the necessary information and confirmed facts when wishing to contract for the supply of electricity to him in a way that helps him to properly consume this commodity.
3- Choosing the necessary electrical capacity and choosing from more than one licensed supplier according to competitive prices and high quality.
4- Delivering his voice or complaint to official and non-official bodies and representing his interests with these bodies in order to develop performance.
5- Obtaining necessary needs of electricity with the necessary quality without derogation or reduction.
6- Familiarize themselves with the governing rules and acquire the necessary knowledge and skills to educate them in choosing between more than one source, as well as the necessary rules to inform them of their rights and responsibilities through the sustainable awareness program.
7- Living and working in a risk-free environment away from electricity damage.